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CheapOair.com Complaint - Cheapoir makes easy money on emergency bookings
CheapOair.com Complaint

CheapOair.com Complaint


Cheapoir makes easy money on emergency bookings

On June 20, we got a phone call that my father-in-low passed away. I had to find the closest flight to Russia. I was ready to pay extra because of the urgency and found the pretty expansive ticket on Cheapoair site. The price was actually slightly lower than other sites so I was hooked. In the end of the booking process, I was notified that the ticket I'm booking is not available for offered price and would cost me like $1000 more. I was about trying other sites, but in 1 minute I've got a phone call from the company's representative, offering her help to find other ticket. I said yes, and after few minutes search, she came back that she can sell me a ticket "just" $300 dollars more than original price which I've finally bought. Guess what I saw lately in my credit card statement. There were 2 charges: one was from carrier (SwissAir) with original price, and another one from Cheapoair for $300.
These $300 were easy money made on customer's grief.
Be aware of this company, because this rip-off went so smooth, that it looked like a regular business practice for cheapoair.

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