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CheapOair.com Complaint - Do not fly with Spirit Airlines - cheapoair should inform customers of hidden fees!
CheapOair.com Complaint

CheapOair.com Complaint

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Do not fly with Spirit Airlines - cheapoair should inform customers of hidden fees!


We booked a cheap flight with Spirit Airlines from LA to Vegas. What a big mistake in order to save ourselves a few bucks. First off, they charged us for our carry on luggage although it was the standard sized ones with wheels. $30! Then, they charged us another $50 each for our checked luggage b/c it exceeded 40 lb (all other airlines have a 50 lb max weight). The plane was dirty, I felt like I was on a bus. The seats didn't go back either and there was a lot of room for our checked luggage as this plane was not particularly small. On top of that. We were delayed by 20 minutes to wait for the late comers who didn't make it to the airport on time! No gates shut half hour before or what have you. THEN on our return flight home, the flight was delayed until 2:30am (a full 4 hours) without any explanation. Obviously they charge these hidden fees to pay for their one fleet's repairs and to go into the pockets of their unscrupulous owner. This airline will not last. Once people catch on, they'll most likely only fly once and never again. We could have gone with American Airlines or Southwest for the same price, as their luggage fees equalled everything out anyway. Plus you have a more professional and reliable airline with better departure times. Spirit Airlines = epic FAIL! Cheapoair, if you want to have happy customers, I would suggest you put it somewhere in the disclaimer that hidden fees apply to all Spirit Airline flights. If I had seen that while I was booking on your site, I would have picked another airline, hands-down. All I heard at the airport was "It's the responsibility of Cheapoair to inform their customers about these fees."


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