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CheapOair.com Complaint - WORST CUSTOMER SERVICE EVER!!!
CheapOair.com Complaint

CheapOair.com Complaint

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WORST CUSTOMER SERVICE EVER!!!


I had never write a complaine before in my life, but this is it. Cheapoair customer service is way beyond terrible and unknowledge, bad attitude, and unhelpful. My sister and I book these tickets together,but only my booking need to be cancelled due to work related. The booking was under my sister name and info. The past 5 days I have tried to use the future credit. Before I cancelled the booking I had to spoke with 5 different customer service includeing the supervisor himself, not even one person mention I have to use that credit for the same destination that I had bough nor the main booking person (my sister) need to be present when i', ready to do the new booking. Everytime I called I will get more restrict rules and all kind of BLOW SHIT they always come up with. I just checked the airline website for the new booking I want for the time, date and price, when I called they wanted to charge me $600-$800 extra to do the new booking. They excuse was because I cancelled and want to rebook using my credit I can not get the website price. I'm finished with Cheapoair. This LAX-BKK trip cost me over $3000. What a lame, cheated company. I'd to make about 10 calls within 5 days and everytime there only be indian accent person pick up the phone and 50% of them WILL HAVE AN ATTITUDE. My family and I take vacation every year to Thailand (that 9 of us) used CHeapoair for the past 10 years, but you can GUARANTEED that this will be last time we are using this company. WORST CUSTOMER SERVICE EVER!!!!!!


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