Support Ticket

BOOKING # 4456**** Been lied to twice

Created By: rprevels's Picture rprevels Last Reply: rprevels's Picture rprevels
Priority Level: [Medium] Status: [Open]
Created: 2 weeks ago Last Updated: 1 week ago
Department: N/A Replies: 0

I booked my flight from for a family vacation- My son has graduated from college- first one in our family, its a big deal been saving for this vacation - since he started college!! For All 4 of us. So I got the insurance which does us NO good unless were kidnapped or helped hostage, GREAT! But they guarantee their flights-I found it lower the next morning. CALLED, Got the run around, well you need to upgrade because your bags are going to cost you a fortune @ the gates & you need me to pick your seats so you can sit together- I was like ohh yes please thank you "Denham" Well come to find out the credit I had for the difference in Airfare & upgrade ended up costing me additional $50.00 & a $106.00- and I'm still going to have pay $25.00 per bag @ the airline counter coming & going-- SO everyone just a bunch of liars!!!


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