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CheapOair.com Support Ticket - Complaint-needs action

CheapOair.com Support Ticket

Complaint-needs action - Cheopoair flight booking

Created By: rondero's Picture rondero Last Reply: rondero's Picture rondero
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 2 years ago
Department: N/A Replies: 0
Product: Cheopoair flight booking

Ref: Booking number 25711240
China Airlines Flight 0007
LAX-TAIPEI
1:05 am- June 23, 2015- Tuesday

I purchased my airline tickets online and paid an extra $21.90 so I can reserve a seat of my choice thru an agent. My confirmed seats were 62F & 62G. When I checked in, the seats were 62E & 62F. The seat 62G (paid/reserved for me-a seat by the aisle) was reserved / taken by another client. I complained to the China Airlines supervisor and she told me that China Airlines doesn't charge on seat change. So I was so dissapointed, specially my wife , on this very long flight.


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