Created By:	jeibi16	Last Reply:	jeibi16
Priority Level:	[High]	Status:	[Open]
Created:	9 years ago	Last Updated:	9 years ago
Department:	N/A	Replies:	0
Product:	airline tickets

I purchased a ticket for my daughter a few months ago for her spring break vacation with her grandmother in california. We are from dallas and her trip was not direct and had a stop-over at phoenix. I purchased the ticket months before to get a reasonable price. I did. Around 430+USD. When she was about to board, we were denied because an unaccompanied minor cannot fly a connecting flight!!

I was shocked and in such a hassle. We had to purchase another ticket on the spot which is more than twice the price of the ticket I originally purchased for this trip. Besides the fact that her vacation was shortened because the flight that was available was tuesday.

I booked it in the fear that if I dont, I will lose that slot and the trip can never happen. I am very disappointed and am furious at this occurrence

My question is why did your company allow the purchase when this is not allowed with the airline?!?!?!?

This is clearly negligence!! I want a refund on the excess money I paid for her tickets. I paid almost a thousand USD for this ticket which is way twice than what I originally paid. Not to mention all the hassle we had to deal with a while ago at the airport!!!!

I want this resolved and adressed ASAP!!

Respond to me at my email and I will give my phone number where you can call me to discuss this issue.

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